Boosting customer engagement is one of the most efficient ways to grow your small business.
In our Guide to Improving Customer Engagement Strategies, you’ll learn how you can level up your customer interactions by:
• Adding more communication channels, to meet customers where they are
• Adding more communication channels, to meet customers where they are
• Boost outreach with SMS campaigns
• And much more
Get the guide today to learn more.
Customers want more from your business — faster interactions, fewer frustrations and service that satisfies. Leveling up your organization’s customer communications can help to unlock real long-term growth. Thoughtful, strategic use of modern customer communications technology can turn everyday interactions into engines of business growth. Download our Customer Communications: A Toolkit for Business Growth so you can: • Explore the benefits of modernizing your organization’s customer communications • Identify six signs your customer communications need an upgrade • Understand the growth-generating potential of AI, advanced automation, and cloud-based tools • Chart out actionable next steps that will provide business ROI Get the toolkit to learn more. Download Now
This research was commissioned by Kenna Security. Kenna collected and provided the remediation dataset to the Cyentia Institute for independent analysis and drafting of this report. Kenna Security is a leader in predictive cyber risk. The Kenna Security Platform enables organizations to work crossfunctionally to determine and remediate cyber risks. Kenna leverages Cyber Risk Context Technology™ to track and predict real-world exploitations, focusing security teams on what matters most. Headquartered in San Francisco, Kenna counts among its customers many Fortune 100 companies, and serves nearly every major vertical. Find out more at www.kennasecurity.com. Download Now
Moving your business communications to the cloud is unavoidable. Not choosing a true cloud solutions exposes your organization to a host of problems, including low call quality (latency and jitter), reliability issues, additional costs, and even security concerns! These challenges contribute to a diminished experience for the business – particularly to the customers you seek to serve. To that end, businesses must choose a communications solution with DNA rooted in the benefits of a true cloud offering. Those characteristics include: • A unique physical and multi-tenant architecture that requires no on-prem equipment • A wide distribution of active data centers • Microservices • Global States • WebRTC This whitepaper explores each of these requirements for a true cloud solution. Download Now
