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3 out of 4 office-based employees want to continue working remotely, even after the pandemic. Small- and medium-sized businesses will need to adapt – and that means connecting and supporting their workforces with cloud-based unified communication software that makes flexible work easy. Download our eBook, Flexible Worker Guidebook | The Age of Anytime, Anywhere: Flexible Working is a Must-Have, to see: • 6 ongoing trends that make cloud-based communication tools so important for the modern workforce • What it means for SMBs to make the most of Unified Communications • How SMBs can leverage Contact Center as a Service (CCaaS) to boost customer engagement and sales • How you can grow your audience and unlock new opportunities with webinars and virtual events • And more! Download Now
Customer Communications: A Toolkit for Business Growth
Customers want more from your business — faster interactions, fewer frustrations and service that satisfies. Leveling up your organization’s customer communications can help to unlock real long-term growth. Thoughtful, strategic use of modern customer communications technology can turn everyday interactions into engines of business growth. Download our Customer Communications: A Toolkit for Business Growth so you can: • Explore the benefits of modernizing your organization’s customer communications • Identify six signs your customer communications need an upgrade • Understand the growth-generating potential of AI, advanced automation, and cloud-based tools • Chart out actionable next steps that will provide business ROI Get the toolkit to learn more. Download Now
How Companies are Using IAM Catalyst for Digital Transformation
It’s hard to find a company that isn’t investing in digital transformation in 2020. Particularly in the face of the COVID-19 pandemic, which has forced us all to adapt the way we work and interact, digital transformation is here to stay. Indeed, the pandemic has forced many organizations to expedite and expand their digital transformation projects to meet rapidly evolving customer needs. Following topics will be covered in this guide. • Digital transformation is gathering speed. • Identity is essential for successful digital adaptation. Download Now